Code |
Definition |
Description |
---|---|---|
GA |
Generally Available |
Rocket Software is currently marketing this version of the product. Customers can acquire new and additional licenses, media and maintenance. Customers on maintenance may call for assistance, access the online knowledge base and obtain product upgrades if newer versions are available. |
EOM |
End of Marketing |
Rocket Software is no longer actively marketing the product version to customers. Existing customers can acquire new or additional user licenses and maintenance on this version. Downloadable content may no longer be available. Maintenance remains available for this version. Customers on maintenance may call for assistance, access the online knowledge base and obtain product upgrades if newer versions are available. |
EOS |
End of Service |
Technical support no longer maintains old platform versions or product versions for problem reproduction. Licenses and maintenance remain available. Downloadable content is not available. Customers on maintenance may call for assistance, access the online knowledge base and obtain product upgrades if newer versions are available. |
EOL |
End of Life |
The product version has been withdrawn from sales. New or additional licenses are no longer available. Downloadable content is not available. Maintenance remains available. Customers on maintenance may call for assistance, access the online knowledgebase and obtain product upgrades if newer versions are available. |
For more information on the options available at each stage of a product lifecycle,
please refer to your Rocket OEM Handbook, available via Rocket Business Connect.